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Unit 3: Image Mix




          (iii)  Business Climate: Retailers should take into account the employment trends of the market  Notes
               because a high level of employment drives up the purchasing power. It is in the interest of
               retailers and developers to determine which geographical areas are growing rapidly and
               why.
          (iv)  Competition: The level and nature of competition in an area also influence the selection of
               a particular retail location. On the basis of levels of competition, trade area can be classified
               into three types:

                   Saturated
                   Under-stored
                   Over-stored
               A saturated trade area offers customers a wide variety of merchandise, which also ensure
               impressive profits for retailers in the market. Customers tend to prefer these areas because
               of the variety of merchandise offered and competitive pricing. Therefore, retailers who
               find location characteristics compatible with their marketing mix prefer to establish their
               stores at such locations.


                 Example: Nirula’s, McDonalds’s, Pizza Corner, and Pizza Hut are some examples in this
          context in India.
               Retailers  located in  a saturated  trade area look for  head-to-head competition.  They
               develop,  methods  and  internal  systems  that  allows them  to  successfully  compete
               and it ensures high footballs, which can be converted into sales with sustained marketing
               efforts.

               Under-stored trade area is one that has too few stores selling specific merchandise to meet
               the needs of the segment efficiently.


                 Example: Subhiksha’s early success was based on its location strategy of opening stores
          in small towns and residential neighbourhoods in Chennai that were relatively poorly served
          by the existing retailers.
               Over-stored trade areas are characterised by the presence of multiple retailers in a specific
               product category.


                 Example: Nai Sarak in Delhi, which is well  known all over India for its educational
          books and stationery products.
               These areas pose great challenges for new entrants in terms of investment and efforts in
               attracting customers. In India, most of the over-stored trade areas are traditional markets
               with limited space for new retailers and high rentals.

          (v)  Peer Pressure and Competition:  The importance of support of public and the  already
               existing business in adjoining area is evident from the following example.


                 Example: Sonepat-Delhi national highway is one of the busiest highways in the country;
          therefore, it has immense economic potential for dhabas. An entire stretch of one kilometer on
          this highway near Delhi has no outlet serving non-vegetarian. Social norms have ensured that
          non-vegetarian outlets do not set shops on this stretch.







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