Page 53 - DMGT553_RETAIL_STORE_MANAGEMENT

Retail Store Management

Notes Facilities and housekeeping: maintenance of buildings
Inventory management: tracking and placement of product
Quality assurance: inspection and acceptance of incoming and outbound product

Asset protection: building security and loss prevention
Safety: insurance of safe operating practices
Equipment maintenance: electrical, mechanical, and pneumatic maintenance of MHE
Operations research: Industrial engineering, process improvement, labour standards

Information technology: support of information systems
Self Assessment

State whether the following statements are true or false:
13. Break-bulk (also known as split case) is an upper-capacity version of the bulk department.
14. Orders usually contain part boxes or items requiring pallets.
15. Due to the number of greater customers a distribution centre may serve, a break-bulk
department may need more workers than a bulk department.
16. An export department controls orders which are leaving the country of the distribution
centre.
3.5 Distribution Centre Management System

A distribution centre management system, or DCMS, is an enterprise oriented application
designed to track the activities performed in a distribution centre. It provides automated solutions
for all the operations needed for efficient functioning of the distribution centres.
DCMS is a warehouse management system (WMS) designed to track and automate various
distribution centre (DC) inbound, outbound and inventory management processes. The
automated DCMS ensures that the goods are accurately shipped to the customers and on time. It
streamlines the flow of inventory right from its receipt up to shipment in a systematic
manner – recording and tracking each activity for effective control and review.
DCMS packages from many providers have been running for many years. For example, one
category of major users is warehouse sites of apparel manufacturers. DCMS systems are designed
for all sizes of businesses, warehouses and budgets.

3.5.1 DCMS Modules

A typical list of modules for DCMS can be as follows:

receiving
putaway

order processing
replenishment
pulling
restocking

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