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Unit 2: Library Information
2.3 Summary Notes
• Information management is the collection and management of information from one or more
sources and the distribution of that information to one or more audiences.
• Information science is an interdisciplinary science primarily concerned with the analysis,
collection, classification, manipulation, storage, retrieval and dissemination of information.
• Information science focuses on understanding problems from the perspective of the
stakeholders involved and then applying information and other technologies as needed.
• The users are one type but libraries are different from those of another type. In a public library
the users are mainly children, student’s, housewives, farmers, retired persons, literates and
even also researches.
• For an effective information service as an information manager, he should ascertain about the
information requirements of his library users.
2.4 Keywords
Potential User : One who needs information which can be provided by specific services.
Expected User : One who is know to have the intention of using certain information services.
Actual User : One who has actually used an information service regardless of whether he derived
advantages from it or not.
Beneficiary User : One who derives measurable advantages from information services.
2.5 Review Questions
1. Write a short note on information management.
2. Define information science.
3. Describe the categories of information users.
Answers: Self Assessment
1. Information management 2. Information science 3. (a)
4. (a) 5. True 6. False
2.6 Further Readings
Lancaster, (F.W): If you want to evaluate your Library
Prasher, (R.G): Information and its communication
Laloo, (Bikika Tariaing): Information needs, information seeking behaviours and users,
Delhi, Ess Ess, 2002
Jordan, (Peter): The academic Library and its users, Gover, 1998.
Online links http://web.simmons.edu/~benoit/rc/WhatIsIS-draft1.pdf
www.wikipedia.com
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