Page 4 - DLIS102_LIBRARY_AND_ITS_USERS

SYLLABUS

Library and its Users

Objectives:

• To analyse the needs of library users.
• To promote and provide the service which is required by the users.
• To focus particularly on users' behaviour in the library, the problems they cause or encounter, and how libraries
cope with the same.

Sr. No. Description

1. Changing role of Libraries and their information Needs.
2. Information: Definition and its nature, Categories of information users

3. Information needs of users, Information seeking behavior.

4. Evaluation of library sources and services: Books, periodicals, catalogues.
Effectiveness: Cost Benefit /Cost Effectiveness studies
5. Library Surveys: Purpose and use.

6. Planning surveys, collecting information processing and analysis of data
interpretation and presentation (only basics to be covered), Techniques and
tools of library surveys.

7. User studies: Methods and Techniques, Evaluation of user studies.

8. User Education: Concepts, goals and objectives, Levels, Techniques and
methods.

9. Evaluation of user educational programmes, Information Literacy:
Definition, need, purpose and programmes

10. Public Relation and Marketing: Definition, need, objective and methods.