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CONTENT




              Unit 1:  Changing Role of Libraries                                                          1
                       Jovita Kaur, Lovely Professional University

              Unit 2:  Library Information                                                                12
                       Jovita Kaur, Lovely Professional University


              Unit 3:  Library Information Needs of Users                                                 16
                       Jovita Kaur, Lovely Professional University


              Unit 4:  Evaluation of Library Sources and Services                                         21
                       Reena Kapoor, Lovely Professional University


              Unit 5:  Library Catalogues                                                                 27
                       Reena Kapoor, Lovely Professional University

              Unit 6:  Library Surveys                                                                    35
                       Reena Kapoor, Lovely Professional University

              Unit 7:  Planning Surveys                                                                   39
                       Jovita Kaur, Lovely Professional University

              Unit 8:  Techniques and Tools of Library Surveys                                            46
                       Jovita Kaur, Lovely Professional University

              Unit 9:  User Studies                                                                       51
                       Reena Kapoor, Lovely Professional University


              Unit 10: Evaluation of User Studies                                                         57
                       Seema Sharma, Lovely Professional University


              Unit 11: User Education                                                                     61
                       Seema Sharma, Lovely Professional University


              Unit 12: Evaluation of User Educational Programmes                                          73
                       Jovita Kaur, Lovely Professional University

              Unit 13: Purpose and Programmes of Education                                                84
                       Jovita Kaur, Lovely Professional University

              Unit 14: Public Relation and Marketing                                                      93
                       Jovita Kaur, Lovely Professional University
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