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Reference Sources and Services



                   Notes
                                                                     Figure 11.2







                                                      Executives
                                                                             Excecutive
                                                                             Information
                                                                              Systems

                                                       Senior              Decision Support
                                                      Managers                Systems


                                                       Middle           Management Information
                                                      Managers                Systems



                                                      Workers         Transaction Processing Systems




                                 The ‘classic’ view of Information systems found in the textbooks of the 1980s was of a pyramid of
                                 systems that reflected the hierarchy of the organization, usually Transaction processing systems at
                                 the bottom of the pyramid, followed by Management information systems, Decision support systems
                                 and ending with Executive information systems at the top. Although, the pyramid model remains
                                 useful, since it was first formulated a number of new technologies have been developed and new
                                 categories of information systems have emerged, some of which no longer fit easily into the original
                                 pyramid model.

                                 Some examples of such systems are:
                                    •  Data warehouses
                                    •  Enterprise resource planning

                                    •  Enterprise systems
                                    •  Expert systems
                                    •  Geographic information system

                                    •  Global information system
                                    •  Office automation


                                 Self Assessment

                                 Fill in the blanks:
                                  1.   ...... is an academic/professional discipline bridging the business field and the well-defined
                                       computers science field that is evolving toward a new scientific area of study.
                                  2.   Overall an IS discipline emphasizes functionality over ......





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