Page 48 - DLIS105_REFERENCE_SOURCES_AND_SERVICES

Unit 3: Reference Services

• A reference librarian provides assistance to users of a library who need help locating resources Notes
and information.
• Librarians connect people with information and ideas by organizing and facilitating the
retrieval of information in all formats. Dictionaries have long tended to define the word
“librarian” as the person incharge of a library. Library users tend to associate the word with
anyone who works in a library. Professional associations and those people who work in libraries
tend to reserve the appellation for one who holds a master’s degree in library and information
studies.

3.7 Keywords

Reference : suggestion

Colleague : associate
Archives : records
Inappropriate : unsuitable
Consultation : discussion
Encyclopedia : information bank

3.8 Review Questions

1. What is reference services?
2. Explain components of reference services.
3. Define evolving tolls and changing communities.
4. Explain the different kinds of reference services.
5. Discuss in detail library reference desk.
6. Explain some of the resources that are often kept at library reference desk.

7. Write short note on staff qualifications.

Answers: Self Assessment

1. Ready, Long range 2. Assistance 3. Mediation, Follow-up
4. Reference services 5. Reference services 6. (c)
7. (a) 8. True 9. True

10. True 11. False 12. True

LOVELY PROFESSIONAL UNIVERSITY 43