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Reference Sources and Services



                   Notes         The library worker and library orientation

                                 What qualities does the library worker need to have to do library orientation?
                                 Personal qualities like enthusiasm, the ability to communicate clearly and effectively, friendliness,
                                 patience and experience is very necessary in working with our public.




                                             We as library workers should always remember that we are there to provide a
                                             service to the public-they are the reason why we are working in the library.
                                             Although. we work with books, we serve people. And informed and satisfied
                                             library users are happy library users. Let us strive to build positive relations with
                                             our public, and to make our libraries play a part in creating a better tomorrow -
                                             for all! With library orientation, you have a chance to build this relationship-don’t
                                             blow it. Go for it.





                                          Study the library orientation process of a new batch of students in your university.

                                 Self Assessment

                                 State whether the following statements are true or false:
                                  5.   A good library signage system helps to give library a Frendly and welcoming atmosphere.
                                  6.   The two types of library orientation are  formal and informal.

                                 4.3   Summary

                                  •  Informal library orientation takes place when library workers do library orientation (or “user
                                     orientation”-orientating them towards the library) continuously, on a one-to-one basis.
                                  •  Library orientation is of particular value to users who are coming to the library for the first
                                     time.
                                  •  Library orientation makes library users aware of the library and the services it offers. Library
                                     orientation educates people regarding general use of the library, e.g., when the library is open,
                                     where specific items can be found, how to obtain the library material you need, etc. The purpose
                                     of library instruction is to enable library users to obtain the information they need, and
                                     circumvent possible problems.

                                 4.4   Keywords


                                 Orientation    : Adjustment
                                 Signage        : Indication

                                 4.5 Review Questions

                                  1.   Discuss user education programme.
                                  2.   Write the aims of library orientation.





            50                               LOVELY PROFESSIONAL UNIVERSITY
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