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e\L-lovely-eng\comm11-1.pmd IInd 16-9-11 IIIrd 27-12-11 IVth 4-1-12
Information and Communication Technology Applications
the availability users can be given time slots for use of internet facility. Usually internet en-
Notes abled terminals are provided in the library that can be used for internet access and email etc.
• E-Query Services: E-Query Service is a Web-enabled contemporary reference service offered
to the registered members of the Library together handle queries received in person or by e-
Mail. E-Queries may sometimes need to be followed-up with telephone, fax, regular mail, or
personal interactions. Library, appropriate and brief information gathered in response will
be sent to the enquirer through e-Mail within three consecutive working days from the date
of receipt of the query.
What do you mean by database searching service? Explain.
Conclusion
Information and Communication Technologies (ICTs) play an important role in enhancing efficiency
in development of Library service. ICT is changing the work of libraries and information centers.
More than ever, the libraries of India need this technology. An increased number of users, a greater
demand for library materials, an increase in the amount of material being published, new electronic
formats and sources, and the development of new and cheaper computers are some of the reasons
for the growing need for ICT in India. Librarians, library patrons and supporters, and, above all,
must help develop ICT-based libraries to meet the changing demands of the users.
Self Assessment
Fill in the blanks:
1. ...... allows you to reserve books and journals which are on order, being processed by the
library.
2. Audio-visual materials are important sources of Information, education and ...... .
11.5 Summary
• Data processing is any process that uses a computer program to summaries, analyse or other-
wise convert data into usable information. The process may be automated and run on a com-
puter.
• Networking is one of the most effective ways of serving users’ needs comprehensively.
• The technology of reprography made a big impact on the document delivery system.
• The use of the internet around the world has peen growing rapidly over the last decade.
• Information and Communication Technologies (ICTs) play an important role in enhancing
efficiency in development of Library service.
11.6 Keywords
Data Processing: Data processing is any process that uses a computer program to summaries, analyse
or otherwise convert data into usable information.
Online Networking: Networking is one of the most effective ways of serving users’ need
comprehensively.
110 LOVELY PROFESSIONAL UNIVERSITY
