Page 101 - DLIS003_LIBRARY ADMINISTRATION AND MANAGEMENT

Library Administration and Management

Notes is essential to the ongoing success of every organization. Although technology and the internet
have enabled global collaboration and competition, people are the organization’s competitive
advantage. Employee training and development enables employees to develop skills and
competencies necessary to enhance bottom-line results for their organization.
Employee Training and Development is a key ingredient in performance improvement.
However, the first step in designing an employee training and development program is to
identify the training needs. The training needs are based on what is needed to achieve the
organization’s strategic objectives. Key steps for performance improvement include:
1. Assess and define performance improvement issues and gaps
2. Gain management commitment for performance improvement

3. Develop a business plan to manage performance improvement
4. Establish best practices for work processes and performance standards
5. Provide employee training and development to develop required skills
6. Establish new practices that support improved performance

7. Measure and monitor results and provide coaching where needed

Self Assessment

Fill in the blanks:
18. ……………… are usually responsible for putting returned books and other items in their
proper places on the shelves.

19. ……………… of the employees refers to the reward or compensation given to the
employees for their work performances.
20. ………………. is the process of enhancing the skills, capabilities and knowledge of
employees for doing a particular job.

Case Study Organization and Staffing

eff has recently taken a position as the collection development coordinator for a small
county library, which has one large main library and one smaller branch library. The
J collection (all formats) consists of approximately 105,000 items and has increased by
60 per cent in the previous five years. The library is heavily used (8 per cent of the county
residents have library cards) and well supported by the county, receiving reasonable
budget increases annually. The total staff numbers seventy, most of whom are
paraprofessionals. Before Jeff arrived, the library did not have a collections coordinator.
They library does not have collection development policies for either the library as a
whole or the various divisions of the collection. Individuals charged with selection do not
have written descriptions of their responsibilities, no selectors’ manual exists, and the
library has neither a format nor an informal training program for selection responsibilities.

Over time and as the budget for collections grew, the assistant director has distributed
selection responsibilities to twenty-five staff members, few of whom have graduate library
degrees. Responsibilities are assigned variously according to Dewey ranges, formats,
Contd...

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