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Information Sources and Services
Notes Answers: Self Assessment
1. Information systems and services 2. indexing
3. Conceptual information 4. Information System
5. reference queries 6. Information officers
7. knowledge management 8. True
9. False 10. True
11. True 12. True
13. True 14. True
15. False
4.12 Further Readings
Books Cheney, F. N. and Williams W. J. (2000) Fundamental reference sources. Ed.3. ALA,
Chicago.
Crawford, John. (2000) Evaluation of library and information services. ASLIB, London.
Farmer, L.S.J., Ed. (2007) The human side of reference and information services in academic
libraries: adding value in the digital world. Chandos Publishing, Oxford.
Fourie, D. and Dowell, D. (2002) Libraries in the information age. Libraries Unlimited,
New York.
Katz, William A. (1987) Introduction to reference work: reference service and reference
process. v.2. Ed. 5. McGraw-Hill, New York.
Krishan Kumar (1996) Reference service. Ed. 3. Vikas Publishing, New Delhi.
Online links http://infoserviceonto.wordpress.com/2010/06/23/what-is-an-information-
service/
http://www.neal-schuman.com/uploads/pdf/0213-reference-and-information-
services-in-the-21st-century.pdf
http://www.netugc.com/types-of-reference-and-information-service
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