Page 156 - DLIS406_ACADEMIC_LIBRARY_SYSTEM

Unit 14: Change and Quality Management

Self Assessment Notes

Fill in the blanks:
1. Libraries have been pioneers in adopting any new ...... .
2. Change can be better managed if we are able to ...... them.

3. We live in an increasingly globalized and ...... world.
4. Globalization is in a sense synonymous with ...... .

14.3 Summary

• Change management is not a singular concept; rather it includes a set of best practices
and experiences, which are used to handle both the internal as well as external changes.
• Change from an existing setup to a new environment has its own set of inherent problems
and the problems become multifold when apply in a service institution as library.
• We live in an increasingly globalized and interconnected world. Barriers in trade, commerce,
banking, industry, science, technology, education, etc., are breaking down and will continue
to become more and more borderless with time.
• Library automation and networking, which until the 1990’s was considered to be adequate,

today do not provide all the answers.

14.4 Keywords

Ongoing : Continuing, still in progress.

Expertise : Great skill or knowledge in a particular field.
Prominent : Important or famous.
Synonymous : Having the same meaning as another word or phase in the same language.
Disperse : Go or distribute in different directions or over a wide area.

14.5 Review Questions

1. Explain the change and quality management.
2. Describe the types of changes.
3. Discuss the process of change management.
4. Explain the libraries and information centers.

5. Define the library automation and networking.

Answers: Self Assessment

1. technology 2. categorize

3. interconnected 4. networking

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