Page 77 - DLIS406_ACADEMIC_LIBRARY_SYSTEM

Academic Library System Seema Sharma, Lovely Professional University

Notes
Unit 8: Leadership

CONTENTS
Objectives
Introduction
8.1 Activities and Qualities of Libraries Managers

8.1.1 Quality Management Approaches
8.1.2 Quality by Inspection
8.1.3 Quality by Process Control
8.1.4 Quality by Design
8.1.5 Framework of Quality Management Approaches in Libraries
8.1.6 Resource Development System

8.1.7 Information Service System
8.1.8 Service Support System
8.2 Creativity and Innovation
8.2.1 Leading Innovation

8.2.2 Do’s for Leading Innovation
8.2.3 Linking Innovation and Operations
8.2.4 What’s the Differences
8.2.5 Learning it while Doing it
8.3 Summary
8.4 Keywords

8.5 Review Questions
8.6 Further Readings

Objectives

After studying this unit, you will be able to:
• Know the activities and qualities of libraries managers
• Understand the creativity and innovation
• Explain the linking innovation and operations.

Introduction

A leader must be able to communicate effectively. When CEOs and other senior executives in
all industries and countries are asked to list the most important skills a manager must possess,
the answer consistently includes good communication skills. Managers spend most of their
day engaged in communication; in fact, older studies of how much time managers spend on
various activities show that communication occupies 70 to 90 percent of their time every day.

72 LOVELY PROFESSIONAL UNIVERSITY