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Unit 10: Staffing and Coordination




          10.10 Techniques of Coordination                                                      Notes

          The following are the important techniques of co-ordination which are widely used by modern
          management:

          1.   Co-ordination by common purpose: The oldest as well as the most important device for
               achieving co-ordination is the supervisor. The main duty of a supervisor is to see that his
               subordinates are working in an efficient manner. He directs them, commands them and
               controls their efforts. According to Webber, by commanding, managers and supervisors
               can co-ordinate the efforts of their instructions and by direction and motivation they can
               co-ordinate their efforts. If the span of management is limited, this technique will be very
               effective in comparison to others.
               In the words of L.A. Allen, "A manager, in managing, must co-ordinate the work for which
               he is accountable, by balancing, timing and integrating it."
          2.   Co-ordination through  managerial functions:  Of  the different  phases  of managerial
               functions, some aspects like communication, leadership and  authority delegation also
               have unique contribution towards co-ordination.  Effective communication  is basic  to
               proper  co-ordination. Communication  of information  is  necessary  both for  making
               adjustments in plans and for preparing programmes for future.
               (a)  Planning is necessary to ensure proper utilization of human & non-human resources.
                    In this pursuit, it brings about coordination in the organization.
               (b)  Organizing relates to determining & providing human and non-human resources to
                    the organizational structure. For this, coordination is needed.

               (c)  Staffing involves manning the organization structure through proper and effective
                    selection, appraisal & development of personnel to fill the roles designed in the
                    structure. Effective staffing involves coordinating these sub-functions effectively.

               (d)  Direction is  that inert-personnel  aspect of management which deals directly with
                    influencing, guiding, supervising, motivating sub-ordinate for the achievement of
                    organizational goals, one of which is coordination.
               (e)  Controlling is the measurement & correction of performance activities of subordinates
                    in order to make sure that the enterprise objectives and plans desired to obtain them
                    as being accomplished. Effective controlling paves way for effective coordination.
          3.   Co-ordination by simplified organisation:  Organisation is a very important device for
               achieving co-ordination. In the modern large-scale organisations, there is tendency towards
               over-specialisation. It  leads to  bureaucracy and  division in  different departments. So,
               some benefits of specialisation should be sacrificed and such an organisational structure
               should be developed in which the authority and functions of several departments will be
               clearly defined but interacting. Re-arrangement of departments may also be considered to
               bring about a greater harmony among the various wings of the organisation.
          4.   Harmonised programmes  and policies:  Excellent  opportunities  for  co-ordination  are
               provided by the process of planning. The plans prepared by  different individuals  and
               departments should be checked up for consistency. The management must ensure that all
               plans add up to the unified programme.
          5.   Co-ordination by group meetings: Group meetings are also effective for achieving a high
               quality  of  co-ordination.  Such  meetings  bring  the  officials  together  and  provide
               opportunities for co-ordination.






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