Page 254 - DCOM102_DMGT101_PRINCIPLES_AND_PRACTICES_OF_MANAGEMENT

Principles and Practices of Management

Notes The managerial grid categorizes leadership behaviour as concern for people and concern
for production. However, rather than viewing each type of concern as an absolute measure,
the managerial grid puts them along two independent continuums. A manager thus has
low to high concern for people and low to high concern for production. Each type of
concern is ranked on a scale from 1 to 9, resulting in five major combinations of leader
behaviour:

Figure 13.6: The Leadership Grid
High

9 1,9 9,9
Country Club Management
Thoughtful attention to the Team Management
needs of people for satisfying Work accomplishments is from
8 relationships leads to a comfortable, committed people;
friendly organization and work tempo. interdependence through
"common stake" in organization
7 goals leads to relationships of
trust and respect
Concern for Production 5 4 Middle of the Road Man agement
6
5,5
Adequate organization performance
is possible through balancing the
necessity to get out work with
3 maintaining morale of people at a satisfactory level.

Impoverished Management Authority–compliance
2 Exertion of minimum effort efficiency in operations results
to get required work done is from arranging conditions of
appropriate to sustain work in such a way that
organization membership human elements interfere to
1,1 minimum degree
1
9, 1
Low
1 2 3 4 5 6 7 8 9
Low High
Concern for Production
Source: The Leadership Grid Figure for Leadership Dilemmas - Grid Solution, by Robert R Blake and Anne
Adams McCanse (Formerly the 'Managerial Grid figure' by Robert R Blake and Jane S Mouton) Houston:
Gulf Publishing Company Page 29.
(a) Improvised (1,1) Management: Minimal concern for production or people. This style of
management results in employees doing the minimum required.

(b) Authority-Compliance (9.1) Management: High concern for production and low concern
for people. This style of management tends to result in efficient operations.
(c) Country Club (1,9) Management: Low concern for production and high concern for
people. This style of management creates a working environment where employees
feel comfortable.
(d) Middle-of-the Road (5,5) Management: Moderate levels of concern for both people and
production. This style of management balances needs through compromise, resulting
in adequate performance.

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