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Principles and Practices of Management




                    Notes          2.  Leading  through  empowerment:    Managers  are  currently  advised  to  lead  through
                                       empowerment. Effective leaders share power and responsibilities with their employees.
                                       The empowering leader's  role is to show trust, provide vision, improve  performance,
                                       dismantle blocking barriers, offer encouragement, motivate and coach employees.
                                   3.  Biological basis for leadership: A growing body of research suggests the best leaders are
                                       not necessarily the smartest, strongest, or more aggressive of a group but rather those
                                       who are most proficient at handling social  interactions. Researchers have found that
                                       effective leaders possess a unique biochemical mixture of hormones and brain chemistry
                                       that helps them build social alliances and cope with stress. Higher levels of the chemical
                                       serotonin increases levels of sociability  and controls aggression, while  higher levels of
                                       testosterone increase aggressive tendencies and competitive drive.





                                     Caselet     Unwanted Promotion

                                            inod was  a  scientist  in the  R &  D department  of the  Indian  Space Research
                                            Organisation (ISRO). He had worked for the institution ever since he received his
                                     Vdegree 15 years earlier, and he was clearly one of the best researchers in the area.
                                     He spent many hours keeping current on the literature, and he knew how to set up tight
                                     research designs. Knowledgeable in space research, he had a reputation for sticking to his
                                     guns about how specific research studies should be conducted. He believed that if something
                                     was not done well, it should not be done at all.

                                     A number of his discoveries had saved the company millions of dollars in foreign exchange.
                                     His colleagues frequently came to him for advice about how to proceed on various projects.
                                     He was convinced about the correctness of his advice. In short, Vinod was a star in the
                                     organisation, and was ranked very high in terms of the trait theory.
                                     Early in February 2000, Roney would retire  as head of R& D. The decision about his
                                     successor was in the hands of Dr. Arun, the chairman of ISRO. Roney recommended Vinod
                                     because of his record of outstanding service and reputation. The new position required
                                     large amounts of administrative work and less research.
                                     Roney and Dr. Arun discussed some of these issues with Vinod. He would no longer be in
                                     charge of specific research projects, but because everyone came to him for advice, he could
                                     still be actively involved in research. Vinod thought long about the offer. The promotion
                                     meant more money and recognition. Starting June 1, Vinod became the head of the R & D
                                     department.
                                     It was not long before things started to go wrong. First of all, Vinod had more difficulty
                                     keeping up with the literature. Other priorities seemed to always interfere with his reading
                                     time. He also noticed a distinct cooling in the way his colleagues treated him. At first they
                                     had continued to come to  him with  questions and problems. Vinod  responded as  he
                                     always had "Here's how it has to be done", and thus should a high IS according to the
                                     Behaviour Theory. In a few cases though his advice was not followed.
                                     He also got into a number of arguments with Dr Arun. In many cases, he demanded more
                                     financial support from Dr Arun to conduct various research projects in the way he felt it
                                     should  be done. It  got to  the  point  where almost every interaction  between the  two
                                     resulted  in  an argument.  And  somehow  it  showed  that  vinod  lacked  in  superior
                                     considerations when it  came to the situational theory.
                                                                                                         Contd...





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