Page 284 - DCOM102_DMGT101_PRINCIPLES_AND_PRACTICES_OF_MANAGEMENT

Principles and Practices of Management

Notes 5. ………………. work teams may select their own members and have the members evaluate
each other’s performance.
6. A………………..is a temporary cross-functional team.

7. …………………..is a promising dimension of team-building that has emerged in recent
years.
8. A …………. is a small group of employees who seek high quality products in the current
production run and in the future.
9. The concept of quality circles originated in……………
10. The membership of a quality circle should not exceed …………… members.

15.8 Review Questions

1. “Teams have far-reaching impact in today’s workplace.” Discuss
2. “Teams have become an essential part of the way business is being done.” Justify
3. Explain the possible team combinations that can be created at a workplace.
4. Analyse the benefits of action and negotiation teams.

5. Bring out the difference between self managed teams and other teams.
6. Suppose you are the CEO of a shoe-making firm. Your company is about to launch a new
product in the market. Which type of teams would you build and what responsibilities
would you allot them?
7. Identify the purpose of building up a team in an organisation.
8. Discuss the concept of self management and draw a connection between effective team
building and self management.
9. Write a short note on Quality Circles and its effectiveness.
10. Discuss the steps in setting up quality circles in an organisation.

Answers: Self Assessment

1. Low 2. High
3. Action/negotiation 4. Problem solving
5. Self managed 6. Task force
7. Self management 8. Quality circles

9. Japan 10. 10-12
15.9 Further Readings

Books Judith Heyer, Frances Stewart, Rosemary Thorp, Group Behaviour and Development:
Is the Market Destroying Cooperation?
M. Gangadhara Rao, Surya P. Rao, The Dynamics of Group Behaviour: Concepts,
Principles and Practices.

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