Page 100 - DMGT206_PRODUCTION_AND_OPERATIONS_MANAGEMENT
P. 100

Unit 5: Quality Management




          14.  Planning Process                                                                 Notes
          15.  Product Design Process
          16.  Product Protection Process

          17.  Production/Operation Process
          18.  Purchasing Process
          19.  Record Keeping Process

          20.  Regulatory Research Process
          21.  Service Provision Process
          22.  Training Process
          The processes that make up a quality management system are linked together by many input-
          output relationships. The following kinds of inputs/outputs connect the processes that make up
          a quality management system:
              Products
              Services
              Information

              Authorizations
              Comments
              Complaints

              Data
              Decisions
              Documents

              Expectations
              Feedback
              Ideas

              Instructions
              Measurements
              Needs
              Plans

              Proposals
              Records
              Reports

              Requirements
              Resources
              Results
              Solutions




                                           LOVELY PROFESSIONAL UNIVERSITY                                   95
   95   96   97   98   99   100   101   102   103   104   105