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Production and Operations Management
Notes 5.12 Further Readings
Books Upendra Kachru, Production and Operations Management — Text and Cases, Excel
Books, New Delhi.
Chase, Richard B., and Eric L. Prentis, ‘Operations Management: A Field
Rediscovered’, Journal of Management, 13, no. 2 (October 1987): 351: 366.
Hayes, Robert H., Towards a ‘New Architecture’ for ROM, Production and Operations
Management, 9, no. 2 (Summer 2000) 105-110.
R C Manchanda, Production and Operations Management, Excel Books, New Delhi.
Schonberger, Richard J., World Class Manufacturing: The Next Decade, New York:
The Free Press, 1996.
Online links www.sixsigmaspc.com/six-sigma/sixsigma.html
managementhelp.org/quality/tqm/tqm.htm
www.kaizen.com
116 LOVELY PROFESSIONAL UNIVERSITY
