Page 131 - DMGT406_HUMAN_RESOURCE_MANAGEMENT

Human Resource Management

Notes Job Rotation: Moving a trainee from job to job so as to provide cross training.
Leveraging: It refers to resigning to further one's career with another employer.
Mentor: A person who is higher up the organisation and who can provide career advice and
support to a less senior employee.
On-the-job Training: Any training technique that involves allowing the person to learn the job
by actually performing it on the job.

Role Playing: A development technique requiring the trainee to assume a role in a given
situation and act out behaviours associated with that role.
Training: A planned programme designed to improve performance and bring about measurable
changes in knowledge, skills, attitude and social behaviour of employees.
Vestibule Training: A training method involving the creation of training facilities separate from
the regular production area but with the same equipment.

7.13 Review Questions

1. What do you mean by 'training'? Distinguish between training and development with the
help of some examples.
2. Explain the various methods of training.
3. Write short notes on: Types of training
4. "Training programmes are helpful to avoid personnel obsolescence". Discuss.

5. Suppose that you are the manager of an accounts receivable unit in a large company. You
are switching to a new system of billing and record keeping and need to train you
supervisors and thirty two employees in the new procedures. What training method(s)
would you use? Why?
6. You are training someone to use a new accounting software package in a medium-sized
firm. What training method(s) would you use? Why?
7. How would you identify the training needs of a group of sales employees of a large public
sector insurance company facing stiff competition from private sector insurance companies
in recent times?
8. Explain whether and how the effectiveness of training programmes can be evaluated.
9. Suppose you are assigned to develop a career planning and development programme in
a large organisation with a diverse workforce. What unique concerns might you have
because of this diversity?
10. What type of information would you seek from the HR department to help you develop
your individual career plan if you were just starting with a large multinational corporation?
11. List the pay offs and limitations of career planning. Also indicate how career planning
efforts could be initiated in a successful way?
12. Give some reasons for the trend toward increased emphasis on career development
programmes.
13. Succession planning is emerging as an alternative approach in light of future business
needs and challenges. Comment.

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