Page 125 - DEDU503_EDUCATIONAL_MANAGEMENT_ENGLISH

Unit 9: Controlling and Staffing: Process, Means and New Practices, Group Dynamics and Motivation

Evaluate yourself- In order to motivate, encourage and control your staff’s behaviour, it is essential Notes
to understand, encourage and control your own behaviour as a manager. Work upon utilizing your
strengths and opportunities to neutralize and lower the negative impact of your weaknesses and
organizational threats. The manager should adopt the approach “You’re OK - I’m OK”.
Be familiar with your staff- The manager should be well acquainted with his staff. The more and
the better he knows his staff, the simpler it is to get them involved in the job as well as in achieving
the team and organizational goals. This will also invite staff’s commitment and loyalty. A cordial
superior-subordinate relationship is a key factor in job-satisfaction.
Provide the employees certain benefits- Give your staff some financial and other benefits. Give
them bonuses, pay them for overtime, and give them health and family insurance benefits. Make
sure they get breaks from work. Let them enjoy vacations and holidays.
Participate in new employees induction programme- Induction proceeds with recruitment
advertising. At this point of time, the potential entrants start creating their own impressions and
desires about the job and the organization. The manner in which the selection is conducted and the
consequent recruitment process will either build or damage the impression about the job and
organization. Thus, the manager must have a say in framing the advertisement and also in the
selection and recruitment process. After the decision about the candidate is made, the manager
must take personal interest in the selected joinee’s joining date, the family relocation issues, cost of
removal, etc. Being observed by the new recruit and your entire team / staff to be involved completely,
will ensure a persuasive entry in the organization.
Provide feedback to the staff constantly- The staff members are keen to know how they are
performing. Try giving a regular and constructive feedback to your staff. This will be more acceptable
by the staff. Do not base the feedback on assumptions, but on facts and personal observations. Do
not indulge in favouritism or comparing the employee with some one else. Sit with your staff on
daily or weekly basis and make sure that feedback happens. This will help in boosting employee’s
morale and will thus motivate the staff.
Acknowledge your staff on their achievements- A pat on the back, some words of praise, and
giving a note of credit to the employee / staff member at personal level with some form of broad
publicity can motivate the staff a lot. Make it a point to mention the staff’s outstanding achievements
in official newsletters or organization’s journal. Not only acknowledge the employee with highest
contribution, but also acknowledge the employee who meets and over exceeds the targets.

Define Staffing.

Self Assessment
1. Fill in the blanks :
(i) ______ is a systematic effort to set performance standards with planning objectives.
(ii) ______ are the units of measurement which can be used to evaluate performance.
(iii) ______ is a continuous ongoing process done with the help of an appropriate mechanism.
(iv) ______ involves recruitment, selection development and compensation of subordinate.
(v) The very first step in staffing is to plan the ______ .
(vi) ______ is a kind of compensation provided monetarilly to the employees for their work
performance.
(vii) ______ is a non monetary incentive in which worker is shifted from a higher job demanding
bigger responsibilities.

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