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Unit 9: Delegation, Authority and Power
9.6 Keywords Notes
Delegation: The process by which the manager assigns a portion of his total workload to others.
Expert power: It comes from the knowledge in a specific area through which one influences
others.
Legitimate power: It comes from the authority of a manager's rate and position in the chain of
command.
Power: The potential ability to influence the behaviour of others.
9.7 Self Assessment
Fill in the blanks:
1. Delegation is a process whereby a superior passes to a .................. part of his or her own
authority.
2. Effective delegation speeds up .................. .
3. The manager at every level, no matter what is his authority, is always responsible to his
.................. for carrying out his task.
4. .................. power results from the expectation of a negative reward if a manager's wishes
are not obeyed.
5. .................. authority is entrusted upon a person to establish, monitor and approve technical
products and policy.
6. Authority gives the right to order and the power to exact .................. .
7. .................. authority is legitimated by the sanctity of tradition.
8. The fear of being held responsible compels many managers to indulge in……………………
9. Weber advocated that ………………..played a major role in traditional authority systems.
10. If you have……………….power, you can increase the power of your subordinates.
9.8 Review Questions
1. Have you been delegated any authority ever? Explain the qualities that you developed
due to being entrusted those responsibilities.
2. What do support more – delegation of operating duties or delegation of authorities and
why?
3. If you are to be promoted to an additional designation of your boss, what would you like
to showcase as a power characteristic to your juniors and why?
4. Is delegation only beneficial? If not, suggest some ways too turn those demerits into
merits.
5. What are the main characteristics you would like to imbibe from the most powerful
authority you have ever interacted wit and why?
6. Who do you find as the most charismatic (a) political leader and (b) entrepreneur and
why?
7. Do you think that power results in authority or is it the other way round?
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