Page 27 - DCOM102_DMGT101_PRINCIPLES_AND_PRACTICES_OF_MANAGEMENT

Unit 1: Introduction to Management

1.14 Review Questions Notes

1. “Management is getting things done through other people”. Is this definition adequate
for the present day concept of management? Discuss fully.

2. “Management is the force which leads, guides and directs an organisation in the
accomplishment of pre-determined objectives”. Discuss and give suitable definition of
management.
3. Explain the features that determine the nature of management.
4. There are may definitions of management which emphasise one or the other important
aspect of management. Discuss and give various characteristics of management.
5. “Management is the effective utilization of human and material resources to achieve the
enterprise’s objectives”. Comment.
6. Is management a profession? Give arguments for your answer.
7. Clearly explain the concept and significance of management. Distinguish between
management and administration.
8. If managerial work is characterised by variety, fragmentation, and brevity, how do
managers perform basic management functions, such as planning which would seem to
require reflection and analysis?
9. Mr Kunal Gandhi is Manager Operations at ABX Corporations that deals in online training
courses. Once a trainer comes to Mr Gandhi complaining that his computer is neither
connected with LAN, nor is having its key board functioning well. As an action, Mr
Gandhi calls a hardware specialist to fix the problem. The specialist being busy, asks for a
24 hr duration to come to the office. Mr Gandhi then tells the person to see if the cables are
fitted correctly. The trainer replies in affirmation. Mr Gandhi then helplessly asked him to
wait till the specialist came.
The next afternoon, when the specialist came to rectify the things, the project that the
trainer was working on, had already got 10 hours late. Fuming at the trainer, he came back
to the manger shouting tat the data cables were fitted in wrong sockets so as to result in the
problem.
10. What do you think were the key functions where the Operations Manger failed to perform?
11. In the case given in Qs 9, do you think that the Operations Manager was doing justice to his
role? Explain your answer with reasons.
12. What do you analyse were the main skills where the following lacked in managing the
situation well in the case discussed in Qs 9.

(a) Operations Manager
(b) Trainer
(c) Hardware Specialist

13. What type of job-related rewards – both monetary and otherwise – hold the most meaning
for you? Which do not motivate you at all? Why?
14. What qualities do you think should a supervisor have to get the best work out of his
subordinates? Why was this person able to motivate you better than any other?
15. Discuss about a situation when you had to be very careful in communicating delicate
information. What was the possible risk involved and how did you go about it?

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