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Unit 15: Team and Team Work

Associates has grown to a company with 5,600 associates, 35 plants worldwide, and revenue Notes
close to $1 billion.

Questions
1. Explain the benefits of team development methodology adopted at Gore and
Associates.

2. Can the concept of manufacturing cells be employed at other manufacturing processes
at other companies too? If no, what are the constraints that the others will have to
face?

15.5 Summary

Work teams are cross-functional, multi-skilled, and self-directed group of employees
responsible for its own assignments, cost control, goals, quality control, work orders,
work scheduling, and other such duties and tasks.
Work teams are most useful where job content changes frequently and employees with
limited skills and a specific set of duties are unable to cope.
Team building skills are critical for your effectiveness as a manager or entrepreneur. And
even if you are not in a management or leadership role yet, better understanding of team
work can make you a more effective employee and give you an extra edge in your corporate
office.

A team building success is when your team can accomplish something much bigger and
work more effectively than a group of the same individuals working on their own.

15.6 Keywords

Differentiation: It is the extent to which team members are specialized relative to others in the
organisation.
Integration: It is the degree to which the team must coordinate with managers, employees,
suppliers and customers outside the team.
Problem Solving Team: Problem-solving teams meet for a few hours each week to discuss ways
of improving quality, efficiency and the work environment.
Self-managed Team: A self-managed team includes collective control over the pace of work,
determination of work assignments, organisation of breaks, and collective choice of inspection
procedures.

15.7 Self Assessment

Fill in the blanks
1. An advice/involvement team is ………………..in differentiation.

2. Production/service teams are ……………….in integration.
3. …………… teams are highly differentiated because they require employees with expertise
in particular areas.

4. …………………teams are formed to improve quality, efficiency and the work environment.

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