Page 46 - DENG101_Communication Skills-I
P. 46
Unit 4: Listening Skills
4.11 Further Readings Notes
Books Bovee, Thill, Schatzman, Business Communication Today, 7th Edition, Pearson
Education.
Herta A Murphy, Herbet Writing Hildebrandt, Jane P Thomas, Effective Business
Communication, 7th Edition, Mcgraw Hill.
Online links http://www.casaaleadership.ca/mainpages/resources/sourcebook/listening-
skills.html
http://careerplanning.about.com/cs/miscskills/a/listening_skill.htm
http://powertochange.com/students/people/listen/
LOVELY PROFESSIONAL UNIVERSITY 39