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Communication Skills-II




                    notes          answers: self assessment

                                   1.   Conversation                     2.   Inner, outer
                                   3.   Monologue                        4.   False

                                   5.   True                             6.   False
                                   7.   True                             8.   True
                                   9.   True                             10.  False
                                   11.  To                               12.  For

                                   13.  What’s the matter? / What’s wrong? / Are you okay? / Are you all right?
                                   14.  I’m going to call an ambulance / maybe I should call an ambulance
                                   15.  Would you like me/do you want me to drive/take you to the hospital?
                                   16.  If you want/you’d like to go / if you want me to take you (there)
                                   17.  May I come in Sir!

                                   18.  Thank You Sir!

                                   4.7  further readings



                                   Books       Bovee  &  Thill,  Business  Communication  Today,  7th  Edition,  Pearson  Education,
                                               p.79.
                                               PD  Chaturvedi,  Mukesh  Chaturvedi,  Business  Communication—Concepts,  Cases
                                               and Applications, 2007, Pearson Education.
                                               Raymond  V.  Lasikar  and  Marie  E.  Flatley,  Basic  Business  Communication,  10th
                                               Edition, Tata McGraw Hill Publication Co. Ltd., New Delhi, 2007.
                                               Sanford Kaye, “Writing Under Pressure”, Soundview Executive Book Summaries 10,
                                               no.12, Part-2 (December 1988): 1-8.



                                   Online links   http://fictionwriting.about.com/od/crafttechnique/tp/dialogue.htm
                                               http://www.improvespokenenglish.org/2010/07/teacher-and-student-
                                               conversation.html
                                               http://creative-writing-course.thecraftywriter.com/writing-dialogue/
                                               http://blog.nathanbransford.com/2010/09/seven-keys-to-writing-good-
                                               dialogue.html

















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