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Communication Skills-II
notes l You should not use too much jargons or slangs that may mar the intended meaning of a
dialogue.
Example:
Person a | Person B
a: “Are you new here?”
B: “Yeah. I just started yesterday.”
a: “Welcome aboard. I’m Jack.”
B: “I’m Mark. Nice to meet you.”
a: “What are you going to be working on?”
B: “I’m going to work on the planning team. But I haven’t started yet. I’m still in training.”
a: “The planning team is great. Our marketing team works with them closely. We’ll end up
working together sometimes.”
B: “That’s great. Oh, can I ask you some questions?”
a: “Sure.”
B: “Does this company have a casual Friday?”
a: “Not really. You can get away with wearing slacks, but I’ve never seen anyone wear jeans.”
B: “That’s alright. Do you know any good places to eat around here?”
a: “Yeah there’s a deli right across the street. They have fresh sandwiches and sometimes hot
dishes like teriyaki. It’s pretty good.”
B: “That sounds good. Thanks for the info.”
a: “No problem. If you need anything, I sit right around the corner here.”
conversation between shop assistant and customer – daily life dialogue
shop assistant: Good morning, Madam. It’s a nice day today, isn’t it?
customer: Yes, it is. I am a bit early to get my bill, aren’t I?
shop assistant: I just opened the shop.
customer: You have got my bill read y, haven’t you?
shop assistant: Yes, it’s ready.
customer: Then I can pay the bill now, can’t I?
shop assistant: Certainly Madam ...mm...mm....You’re Mrs. Chandini Sekar, aren’t you?
customer: Yes, that’s right. I owe you for three weeks, don’t I?
shop assistant: Oh yes, here you are Mrs. Chandini, five hundred and twenty four rupees.
customer: This bill exceeds five hundred. Oh! My goodness!
shop assistant: Do you still say the day is nice?
customer: Come on, don’t tease me. You don’t mind a cheque, do you?
shop assistant: No madam, which will be alright. Thank you.
74 lovely Professional university