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Human Resource Management




                    Notes          4.  HRM has a Wide Scope: Human Resource Management can be applied to wide range of
                                       activities  in the  organization such  as  selection,  recruitment, training,  development,
                                       remuneration. Thus, it has wide scope in all the levels, departments and hierarchies of an
                                       organization.
                                   5.  HRM involves co-ordination and co-operation:  Human Resource Management aims at
                                       establishing harmonious relationship within the organization. It aims to develop relations
                                       on the basis of mutual trust and confidence.

                                   6.  HRM aims at employee  satisfaction:  Human Resource Management offers  maximum
                                       satisfaction  to  employees  and  extracts  their  maximum  contribution  towards  the
                                       organization.
                                   7.  HRM aims at effective leadership and motivation: Human Resource Management leads
                                       and directs the energies of workers and offers solutions to their problems. It motivates
                                       and encourages employees to their best services and contribution to the enterprise.

                                   1.5 Personnel Policies and Principles

                                   The  personnel policies and procedures  distinguish in  nature. It  is very  important to  first
                                   understand how policy and procedure are different from one another.
                                                             Table 1.1:  Policy Vs  Procedure

                                       Sl. No.              Policy                        Procedure
                                         1.    Plan of action                Action guideline
                                         2.    It is flexible because it gives area of   It prescribes the exact sequence of
                                               discretion to manager e.g., leave policy     activities without any scope of variation
                                         3.    More important at high level     More important at low level
                                         4.    Views organization in totality so that   Standards are prescribed
                                               uniformity is maintained
                                         5.    More specific                 Method of carrying out a policy
                                         6.    More stable  –  it removes uncertainty   These are not very stable in nature
                                               and creates a climate of security for
                                               the employee
                                         7.    More flexible                 Procedure cannot be changed unless
                                                                             policies change

                                                        Table  1.2: Personnel  Policies and  Strategy

                                       Sl. No.               Policy                     Strategy
                                          1.    Guidelines to thinking and action of   It is concerned with direction in which
                                               those who make decisions     human and physical resources are deployed

                                          2.   It is repetitive in nature     Made in partial ignorance of the

                                                                            environment

                                          3.   De legation of authority is downward  It cannot be delegated


                                          Example: The personnel policy of Tata Steel, as contained in the Statement of Objectives,
                                   is given below. The company tries to take care of its employees:
                                      by a realistic and generous understanding and acceptance of their needs and rights and by
                                       having an enlightened awareness of the social problems of the industry;



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