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Unit 12: Handling Stress at Workplace



                 answer. Sometimes, renegotiating one’s job can eliminate the stress, which is caused by role  Notes
                 ambiguity, conflict, and overload or underload. If this does not seem to work, it is better to
                 search for another suitable job opportunity rather than going through the physical and mental
                 torture at the current job. Hanging in there until burnout occurs only increases the stress.
                 12.9.2 Time Management

                 Inability to control and manage one’s time can create anxiety and frustration in individuals.
                 Time management, is a process of planning, organizing, and controlling one’s time. The process
                 involves making a schedule of the goals to be achieved and their estimated deadlines, analysing
                 resources and efforts required to achieve these goals, making a list of all the activities that
                 would lead to the achievement of goals and prioritizing the tasks to take care of these activities.
                 It also includes estimating how long it will take to complete the task, planning activities
                 starting from the most important task first, until the goal is accomplished. This will help
                 individuals manage their time properly and help in the control of stress.

                 12.9.3 Seek Help
                 In situations where an employee is not able to cater to the demands of the workplace and the
                 job, some words of support from the colleagues and advice from the boss can greatly help him
                 alleviate his stress. In addition, if a person finds that he is not qualified or trained enough to
                 carry out his job responsibility, he can seek the help of the human resources department to
                 provide him training in the required field. Just knowing that the support is available can help
                 in coping with stress. One such process used is mentoring, where a junior-level employee is
                 attached to a senior-level person to help him in times of distress. Mentoring has been found
                 to relieve stress caused by high-performance demands, pressure for change, and low job
                 challenges.
                 If the environmental situation cannot be changed and the person has to live in that situation,
                 then he has to develop certain strategies to decrease the levels of stress, to lead a healthier and
                 comfortable life. Some of the strategies that an individual can use at his own level include:

                 12.9.4 Exercise
                 Exercise is a highly effective method of managing stress. People who exercise regularly are less
                 likely to have heart attacks as compared to inactive people. Research has suggested that people
                 who exercise regularly feel less tension and stress, are more self-confident, and show greater
                 optimism. People who do not exercise regularly experience more stress, are more likely to be
                 depressed, and experience other negative consequences.
                 12.9.5 Relaxation

                 A related method of managing stress is relaxation. We noted at the beginning of the chapter
                 that coping with stress requires adaptation. Proper relaxation is an effective way to adapt.
                 Relaxation can take many forms. One way to relax is to take regular vacations. A recent study
                 found that people’s attitudes towards a variety of workplace characteristics improved
                 significantly following a vacation. People can also relax while on the job. For example, it has
                 been recommended that people take regular breaks during their normal work day. A popular
                 way of resting is to sit quietly with closed eyes for 10 minutes every afternoon. (Of course, it
                 might be necessary to have an alarm clock handy!). Following is a list of relaxation techniques
                 converted into 14 practical suggestions to manage stress:
                   1. Take a nap when facing heavy pressure.
                   2. Have a good laugh (laughter is an excellent tension reducer).
                   3. Smile frequently every day.

                   4. Concentrate intensely on reading, a sport, or a hobby.




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