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Managing Human Element at Work



                        Notes



                                                     State Bank of Pakistan

                                                uman resource management (HRM) is the strategic and coherent approach to
                                                the management of an organization’s most valued assets the people working
                                         Hthere who individually and collectively contribute to the achievement of the
                                         objectives of the business. One widely used scheme to describe the role of HRM,
                                         developed by Dave Ulrich, defines 5 fields for the HRM function: (i) Strategic business
                                         partner (ii) Change Agent (iii) Employee champion (iv) Company champion
                                         (v) Administrative expert.
                                         Bhatia also explain the same HR role Figure 1. However, many HR functions these days
                                         struggle to get beyond the roles of administration and employee champion, and are
                                         seen rather more reactive than strategically proactive partners for the top management.
                                         In addition, HR organizations also have the difficulty in proving how their activities
                                         and processes add value to the company. In the recent years HR scholars and HR
                                         professionals are focusing to develop HR models that can adds value.
                                         Classic HRM models such as those from Harvard and Michigan assume that HRM can
                                         only be effective if it connected to an organization’s strategy. Strategic HRM assumes a
                                         direct and interactive relationship between the management of employment relationships
                                         and the organizational strategy. Ulrich tries to show that the e-component adds a new
                                         dimension that ‘rocks the HR boat’. In order words, e-HRM forces ‘traditional’ HR
                                         professionals to re-think and redefine policies and practices and, indeed, their own
                                         profession. The application of IT for HR purposes and found only one case in which an
                                         e-component was used for HR purposes and that could really be labeled as e-HRM. The
                                         case concerned Dow chemical’s that launched a global HR intranet. This company remains
                                         a forerunner in terms of e-HR. Ruel as also presented results of a case-study in which
                                         research is carried out in Dutch companies. A quarter of the companies claim that e-HRM
                                         has a priority, and more than half at least a moderate priority. It means only attracting
                                         applicants, not using the support of the back office processes, or the selection itself.


                                                                                      STRATEGIC PARTNER ?
                                                                PERSONAL DATA
                                                                MANAGEMENT ?
                                                                                            PERFORMANCE ?
                                                                                            MANAGEMENT ?
                                                           ORGANIZATION
                                                             DESIGN ?                     MANAGING ? TALENT, ?
                                                                 BUSINESS ? PARTNER?     SUCCESSION ? PLANNING ?
                                             ADMINISTRATION ?
                                          BUSINESS ? FUNCTION ?          PORTAL,
                                                                 TRACKING ? APPLICATIONS,
                                                                 KNOWLEDGE MANAGEMENT
                                               ATTENDANCE,
                                                  SALARY,
                                               COMPENSATION
                                                                         HR-Tree

                                         Beer speaks about another aspect of HRM i.e. policy choices. According to him the set
                                         of HRM policy choices within an organization can be categorized into one of the three
                                         types: 1) The bureaucratic policy- Bureaucratic policies are especially found in

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