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Management Support Systems




                    Notes              Scientific data: Whether in a Swiss nuclear accelerator laboratory counting particles, in
                                       the Canadian forest studying readings from a grizzly bear radio collar, on a South Pole
                                       iceberg gathering data about oceanic activity, or in an American university investigating
                                       human psychology, our society is amassing colossal amounts of scientific data that need
                                       to be analyzed. Unfortunately, we can capture and store more new data faster than we can
                                       analyze the old data already accumulated.

                                       Medical and personal data: From government census to personnel and customer files,
                                       very large collections of information are continuously gathered about individuals and
                                       groups. Governments, companies and organizations such as hospitals, are stockpiling
                                       very important quantities of personal data to help them manage human resources, better
                                       understand a market, or simply assist clientele. Regardless of the privacy issues this type
                                       of data often reveals, this information is collected, used and even shared. When correlated
                                       with other data this information can shed light on customer behaviour and the like.

                                       Surveillance video and pictures: With the amazing collapse of video camera prices, video
                                       cameras are becoming ubiquitous. Video tapes from surveillance cameras are usually
                                       recycled and thus the content is lost. However, there is a tendency today to store the tapes
                                       and even digitize them for future use and analysis.

                                       Satellite sensing: There is a countless number of satellites around the globe: some are
                                       geostationary above a region, and some are orbiting around the Earth, but all are sending
                                       a non-stop stream of data to the surface. NASA, which controls a large number of satellites,
                                       receives more data every second than what all NASA researchers and engineers can cope
                                       with. Many satellite pictures and data are made public as soon as they are received in the
                                       hopes that other researchers can analyze them.
                                       Games: Our society is collecting a tremendous amount of data and statistics about games,
                                       players and athletes. From hockey scores, basketball passes and car-racing lapses, to
                                       swimming times, boxers pushes and chess positions, all the data are stored. Commentators
                                       and journalists are using this information for reporting, but trainers and athletes would
                                       want to exploit this data to improve performance and better understand opponents.

                                       Digital media: The proliferation of cheap scanners, desktop video cameras and digital
                                       cameras is one of the causes of the explosion in digital media repositories. In addition,
                                       many radio stations, television channels and film studios are digitizing their audio and
                                       video collections to improve the management of their multimedia assets. Associations
                                       such as the NHL and the NBA have already started converting their huge game collection
                                       into digital forms.
                                       CAD and Software engineering data: There are a multitude of Computer Assisted Design
                                       (CAD) systems for architects to design buildings or engineers to conceive system
                                       components or circuits. These systems are generating a tremendous amount of data.
                                       Moreover, software engineering is a source of considerable similar data with code, function
                                       libraries, objects, etc., which need powerful tools for management and maintenance.

                                       Virtual Worlds: There are many applications making use of three-dimensional virtual
                                       spaces. These spaces and the objects they contain are described with special languages such
                                       as VRML. Ideally, these virtual spaces are described in such a way that they can share
                                       objects and places. There is a remarkable amount of virtual reality object and space
                                       repositories available. Management of these repositories as well as content-based search
                                       and retrieval from these repositories are still research issues, while the size of the collections
                                       continues to grow.

                                       Text reports and memos (e-mail messages): Most of the communications within and between
                                       companies or research organizations or even private people, are based on reports and




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