Page 35 - DCAP208_Management Support Systems

Management Support Systems

Notes 8. Make distinction between the Rational-Economic (or Classical) Model and Administrative
model.
9. Describe the various phases of decision making.

10. Solving a decision-making model involves searching for an appropriate course of action.
Comment.

Answers: Self Assessment

1. Decision making 2. Programmed

3. Non-programmed 4. Outcome
5. Strategic 6. Decision tree
7. Rational-Economic 8. Administrative (or Behavioral)
9. Implicit Favorite 10. Political
11. Intelligence 12. Design

13. Choice 14. Implementation
15. Monitoring

2.8 Further Readings

Books Daniel Power, 2002, Decision Support Systems: Concepts and Resources for Managers,
Greenwood Publishing Group
Efraim Turban, 1995, Decision Support and Expert Systems: Management Support
Systems, Prentice Hall

Harry Katzan, 1984, Management Support Systems, Van Nostrand Reinhold
Company
K. Sarukesi, 2004, Decision Support Systems, PHI Learning Pvt. Ltd.

Online links http://blog.majoriumbusinesspress.com/2011/10/27/the-four-stages-of-
effective-decision-making/

http://epstein.usc.edu/research/JudicialBehaviorSegal.pdf
http://www.robustdecisions.com/decision-making-tools/decision-making-
models.php

http://www.tutorialspoint.com/management_concepts/
decision_making_process.htm

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