Page 24 - DCAP306_DCAP511_E-COMMERCE_AND_E-BUSINESS

Unit 1: Introduction to E-Commerce and E-Business

(iii) More competitive prices and increased price comparison capabilities
(iv) Quick delivery of digitized products or services
1.8 Keywords

Electronic Data Interchange (EDI): It is defined as the exchange of business information between
organizations by electronic means.

HTML: It stands for Hyper Text Markup Language. HTML is a combination of words and symbols
which provide instructions on how a Web page should appear.
Inventory Systems: It is a process for managing the list of items available in stock.
Just-In-Time (JIT): It is a strategy for inventory management in which raw materials are delivered from
the vendor or supplier just before they are required in the manufacturing process.

Supply Chain Management: It is the management of material and information flow in a supply chain to
provide customer satisfaction at the lowest possible cost.
Secure Socket Layer (SSL): It is a protocol for managing the security of a message transmission on the
Internet.
VAN: It stands for Value-Added Network. VAN is a private network provider which is hired by an
organization to facilitate EDI or provide other network services.
1.9 Self Assessment

1. State whether the following statements are true or false:
(a) E-Commerce enhances key business processes through the use of internet technologies.
(b) External integration pertains to the electronic communication between various departments
and networking of business operations and processes within an organization.
(c) E-Commerce and traditional commerce can be differentiated based on their business
processes and activities.
(d) The advantage of e-commerce over traditional commerce is the ability of a Web site to offer a
wider selection of products and the facility to browse.
(e) Cross-media convergence refers to the conversion of data, voice, text, image, graphics, and
full-motion video into digital content.
(f) Online product catalog is the place where information about the products is stored and
handled.
(g) Payment gateway is a service with the help of which payment and credit card details can be
sent from the Web site to a merchant account.

(h) Internet based e-commerce enables businesses to find and restrict themselves to a specific
choice of suppliers.
2. Fill in the blanks:
(a) The _____________ plays a major role in the implementation of e-commerce in most of the
organizations.

(b) Netscape released the ___________ browser in 1994.
(c) The key factor in the growth of e-commerce is the development of _______.
(d) ____________ means merging of consumer electronics, publishing, television, computers, and
telecommunications for the purpose of enabling new forms of information-based commerce.
(e) Multimedia is linked with ________ convergence happening in the telecommunications,
computer, and cable industry.
(f) Audio and video media are also referred to as ________ media.

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