Page 4 - DCAP307_PLANNING_AND_MANAGING_IT_INFRASTRUCTURE

SYLLABUS
Planning and Managing IT Infrastructure

Objectives: To provide the essentials of IT for managers. To enable the student to implement strategic planning using IT. To
provide understanding of project management and IT outsourcing. To provide corporate governance using IT. To enable the
student to understand various collaboration tools and wireless networks. To enable the student to understand the concept of
e business. To enable the student to understand the concept of ERP. To provide the awareness of business intelligent tools for
database applications. To impart the skills required for the management of knowledge. To enable the student to develop
architecture of an enterprise.
Sr. No. Description

1. IT for Managers: Need of understanding IT, Function IT, Network IT, Enterprise IT, Role of Managers
vis-à-vis IT
2. Strategic Planning: Understanding Strategic Planning and its Relationship with IT, What is Strategic
Planning Process
3. Project Management: Need of Understanding Project Management, Project, Project Variables, Project
Management Knowledge Areas
Business Process and IT Outsourcing: Outsourcing, Offshore Outsourcing, Need of Outsourcing, Issues
Associated with Outsourcing, Planning Outsourcing Process
4. Corporate Governance and IT: IT Governance, Mitigating IT-related Risks, Need of Understanding IT
Governance, IT Governance Frameworks, Business Continuity Planning
5. Collaboration Tools and Wireless Networks: Various Collaboration Tools, Wireless Communications
Fundamentals, Cell Phone Services, Wi-Fi, Wi-Max
6. E-Business: Need, B2B, B2C, C2C, E-governance Applications, Mobile Commerce, Advantages and Issues
with E-business
7. Enterprise Resource Planning: ERP, ERP and CRM, ERP and SCM, Benefits of ERP, ERP Issues, ERP System
Implementation Process, ERP Best Practices, ERP Trends
8. Business Intelligence: Dataware House, Business Intelligence Tools, Business Performance Management
9. Knowledge Management: Applications and Benefits, Best Practices for a KM Project, Supporting
Technologies
10. Enterprise Architecture: Importance, Software Architecture Styles, Developing an Enterprise Architecture