Page 5 - DCAP307_PLANNING_AND_MANAGING_IT_INFRASTRUCTURE

CONTENT

Unit 1: IT for Managers 1
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Unit 2: Strategic Planning 18
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Unit 3: Project Management 40
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Unit 4: Business Process and IT Outsourcing 58
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Unit 5: Corporate Governance and IT 80
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Unit 6: Collaboration Tools 101
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Unit 7: Wireless Networks 117
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Unit 8; e-Business 133
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Unit 9: Mobile Commerce 148
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Unit 10: Enterprise Resource Planning – I 163
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Unit 11: Enterprise Resource Planning – II 178
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Unit 12: Business Intelligence 191
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Unit 13: Knowledge Management 208
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Unit 14: Enterprise Architecture 223
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