Page 163 - DCAP302_ENTERPRISE_RESOURCE_PLANNING

Unit 8: ERP Implementation Lifecycle

functional team notes

Role of Functional Team

1. Detail design and configuration of the current business processes in ERP product.

2. Working with the Process Team in the analysis and decomposition of current business
processes
3. Perform the scripting exercises, and design and configure the ERP system to support the
organization’s “To-Be” process vision.

Responsibilities of Functional Team

1. Participate in system unit testing and integration testing.
2. Participate in workshops and presentations
(a) Overview of ERP in general and functional modules.
(b) Validate business design with the end user community.

3. Review End-user documentation
project manager

Role of Project Manager

1. Overall co-ordination of the project along with the Project Manager
2. Provide the required support to accomplish the goals of the project and ensure customer
satisfaction. This includes
(a) Attending monthly customer project steering committee or management team
meetings to observe and influence project direction
(b) Keep Project Manager updated on project status through regular communications
(c) Facilitate customer escalations and problem management where necessary.

3. Quality Assurance to ensure a successful implementation. Conduct reviews to be focused
on four primary areas: Project Start Up, Process Review, Blueprint Review, and Pre-Live
Review.
Responsibilities of the Project Manager include:
1. Definition of implementation strategy and maintenance of project plan
2. Definition and ongoing management of project resources
3. Communication of project status to both the Steering Committee members and executive
sponsors as well as the Project team, and streamline the resolution of issues when
necessary.

4. The project manager must be able to proactively anticipate project “deviations” and be
responsible for taking immediate corrective action.
5. It is also the responsibility of the project manager to obtain a complete understanding of
the ERP Business Process integration.
6. The project manager must be able to participate in the decomposition of current business
processes.

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