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Unit 13: Adding E-Commerce Essentials
(c) Increased pick accuracy Notes
(d) Custom branded packing slips
3. Extensible Markup Language (XML) is a simple, very flexible text format derived from
SGML.
(a) SGML (b) HTML
(c) W3C (d) XML
4. Order fulfillment is not complete until the packages are off your dock.
(a) True (b) False
5. Airlines that are not members of the International Air Transport Association are bound
by their membership to comply with tariffs issued by IATA.
(a) True (b) False
13.3 E-mail
E-mail (electronic mail) is the switch over of computer-stored mail by telecommunication. E-mail
mail is usually programmed in ASCII transcript. However, you can too mail non-text files, such
as graphic imagery and sound files, as attachment sent in binary streams. E-mail was one of
the first uses of the Internet and is still the most popular use. A large fraction of the total traffic
over the Internet is e-mail. E-mail can also be exchanged between online service provider users
and in networks other than the Internet, both public and private. E-mail can be distributed to
lists of people as well as to persons. A shared distribution list can be managed by using an
e-mail reflector. Some mailing lists allow you to subscribe by sending a request to the mail list
administrator. A mailing list that is administered automatically is called a list server. E-mail
is one of the protocols included with the Transport Control Protocol/Internet Protocol (TCP/
IP) suite of protocols. A popular protocol for sending e-mail is Simple Mail Transfer Protocol
and a popular protocol for receiving it is POP3. Both Netscape and Microsoft include an e-mail
utility with their Web browsers.
13.3.1 Types of E-mail
• Web-Based E-mail (Webmail)
• POP3 E-mail Services
• IMAP E-mail Servers
• MAPI E-mail Servers
13.3.2 How does E-mail Work?
Billions of electronic mail (e-mail) mail move across the Internet every year. distribution electronic
letters, pictures and data files, either across a structure or across the sphere, has grown so popular
that it has started to replace some postal mail and telephone calls. This worldwide medium is
no longer restricted to exchange of simple text messages and is now regularly used to deliver
voice mail, facsimiles and documents that may include images, sound and video.
Typically, a message becomes available to the recipient within seconds after it is sent—one reason
why Internet mail has transformed the way that we are able to communicate.
Message Sender: Uses mail software, called a client, to compose a document, possibly including
attachments such as tables, photographs or even a voice or video recording. System software,
called Transmission Control Protocol (TCP), divides the message into packets and adds
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