Page 137 - DENG401_Advance Communication Skills

Advanced Communication Skills

Notes (d) Stretching of legs in front of the self as if the entire floor
belonged to the interactant is again a rather casual mode of
positioning of the self in the discussion.

(e) Too much flying of the hands as if one was in the middle of
theatrical performance can be counter -productive. Excessive
hand movements while speaking denotes that hands are being
used as props to communicate and that, one lacks the ability to
use proper words or suitable expressions to get the ideas or

message across.

(f) This does not imply that you should keep your hands tightly
locked and convey a rather stiff impression about your self to
the people monitoring the GD.

(g) Draping the arm around the head of the chair is once again a rather casual gesture
which needs to be done away with. It indicates an intimacy of a rather personal kind
where proximity connotes familiarity. This posture should be avoided for two reasons.
One, the discussion is not of an informal nature, and two, proximity with other
participants should be minimized.
(h) You are an individual in your own right and need to remain so with a distinct and
different personality. You must not make an attempt to submerge your personality
with that of the other individual. If you so wish to indicate that you are leader it is
all the more necessary for you to portray that you are an individual with a distinct
personality.

6.5 Role Playing

The Oxford English Dictionary defines role playing as "the changing of one's behavior to fulfill
a social role", Role playing refers to the changing of one's behavior to assume a role, either
unconsciously to fill a social role, or consciously to act out an adopted role.
Role playing is a primary technique to provide participation and involvement in the learning
process. In a training environment, role playing allows the learner to receive objective feedback
about one's performance. Role playing techniques can be used to diagnose interactive skills, to
provide models and practice, and to motivate individuals to pay more attention to their
interpersonal impact. One of its primary benefits is that it allows the learner to experience a real
life situation in a protected environment.

Role playing technique is effective in the following way:
1. Analysing problems from various perspectives

130 LOVELY PROFESSIONAL UNIVERSITY