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Unit 3: Interview Skills
4. Discuss different types of interviews, describing clearly the purposes for which they are Notes
held.
5. What are the fundamental principles of interviewing?
6. In what way would you prepare yourself if called for a job interview?
7. Discuss the reasons because of which qualified candidate may not be successful at an
interview.
8. What kinds of questions are generally asked in interview? Give examples to illustrate
your answer.
9. Discuss the interview process? What are the main factors that you would bear in mind
while conducting an interview?
10. Differentiate between the communications behaviours of successful and unsuccessful
interviewees.
11. Write short notes on the following:
(a) Orientation interview
(b) Reprimand interview
(c) Stress interview
(d) Structured interview
(e) Case interview
(f) Informational interview
(g) Pauses
Answers: Self Assessment
1. Informational Interview 2. Semi-structured interview
3. Unstructured Interviews 4. Problem interview
5. Appearance 6. Body language
7. Tape-record responses 8. Open-ended
9. Loaded question 10. Probing Questions
3.12 Further Readings
Books J. Mathew, Business Communication, RBSA Publishers, 2008, p. 260.
Meenakshi Raman, Prakash Singh, Business Communication, Oxford University
Press, 7th Impression 2008.
PD Chaturvedi, Mukesh Chaturvedi, Business Communication—Concepts, Cases and
Applications, 2007, Pearson Education.
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