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Unit 3: Interview Skills




                                                                                                Notes
             DO’s
             1.  Analyze carefully the knowledge, skills, and abilities required for the job.

             2.  Study the resume of the candidate to asses his attainments to the requirements of the
                 job.
             3.  Frame in your mind (or even write) basic questions you would like to ask.

             4.  Ask only one question at a time.
             5.  Use precise expressions and plain language.
             6.  Repeat the question if the candidate so desires, explaining to him clearly what you
                 want to know.
             7.  Be patient, allowing time to the candidate, to warm up and become interactive.
             8.  Establish a rapport and encourage him to give his best.
             9.  Be courteous, polite and amiable but firm and professional.

             10.  Listen carefully with interest to the responses of the candidate.
             11.  Keep environment flexible.
             12.  All in all, try to understand what the candidate is and to find out what he knows.
             DONT’s

             1.  Do not ask a series of questions.
             2.  Do not put the same question to different candidates.
             3.  Do not elicit unnecessary details.
             4.  Do not ask questions to impress the candidate or to display your knowledge.

             5.  Do not ask highly personal questions.
             6.  Do not continue asking questions on one aspect or topic for a long time.
             7.  Do not put any question when the candidate is answering a colleague.
             8.  Do not at any stage lose your temper or raise your voice.

             9.  Do not become excited or emotional during interaction.
             10.  Do not use slang or uncommon abbreviations.
             11.  Do not permit the candidate to make flippant remarks.
             12.  Do not make any comments that may make the candidate feel small or that may hurt
                 him.

          3.7 Types of Questions asked by Interviewers

          There  are different types of questions being asked by the interviewers during the interview.
          Following are some important types of questions:

          3.7.1 Open-ended  Questions

          Open-ended questions  allow the interviewee much freedom to answer. An  open question is
          broad in scope and usually requires more than a few words in response. When one asks an open




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