Page 21 - DCAP306_DCAP511_E-COMMERCE_AND_E-BUSINESS

E-Commerce and E-Business

The morning paper (www.nytimes.com) allows online users to pre-specify their
favorite Web sites. Each morning a morning paper is delivered electronically to the
user with updates that have occurred on their favorite Web sites. Customers buying
computer over the Internet have the opportunity to “configure” their own computer
easily and compare prices of alternative configurations.
6. Access to Greater Amounts of Information on Demand: Consumers can have access to a large
amount of information online on products and services, their features and prices. This further
translates into more choice for customers in shopping and greater price comparison opportunities.

The Mobile Store offers a wide range of mobile phones and their accessories, mobile
connections, online recharging, Direct-to-Home (DTH) connections, and many more
features. On their Web site, a customer can select a particular product to view its
features and specifications. This helps the customer to compare a product with
other products.
7. Quick Delivery of Digitized Products or Services: E-Commerce allows quick delivery in the case of
digitized products, such as, music, software, etc.
8. Virtual Auctions: E-Commerce has made it possible for customers to participate in virtual auctions
for buying and selling.

On the eBay Web site, bidding is same as an auction. A customer places a bid and
can continue bidding against others until the end of the auction, hoping to win the
bid.

1.6 Basics of E-Commerce: Network and Electronic Transactions Today

Electronic transaction such as payment for the goods and services purchased online is an important step
in the e-commerce transaction process. The main business concerns of electronic payments and security
include:
1. The unknown networked computer systems used in electronic transactions are sometimes
unreliable.
2. The wide range of debit and credit options, financial institutions and intermediaries make
electronic transactions a difficult process.

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