Page 45 - DENG102_COMMUNICATION_SKILLS_II

Communication Skills-II Digvijay Pandya, Lovely Professional University

notes unit 3: conversation Building

contents

Objectives
Introduction
3.1 Formal Conversation
3.1.1 Advantages and Disadvantages
3.1.2 Oral Fluency Development
3.1.3 Improving Presentation Skills

3.1.4 Persuasion
3.1.5 Participating in Discussion
3.1.6 Debates
3.1.7 Conference

3.1.8 Interview
3.1.9 Paralinguistic Features
3.2 Informal Conversation
3.2.1 Informal Communication Networks
3.2.2 Importance

3.2.3 Characteristics of Good Conversation
3.2.4 Aims
3.3 Summary
3.4 Keywords

3.5 Review Questions
3.6 Further Readings

objectives

After studying this unit, you will be able to:
l State the meaning and importance of formal face-to-face conversation

l Identify the advantages of face-to-face conversations in a formal environment
l Discuss the ways to improve formal face-to-face conversation
l Realise the need and significance of face-to-face informal conversation in an organization
l Describe the various methods to make your informal conversation effective

40 lovely Professional university