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Sales Management




                    Notes          9.13 Fringe Benefits

                                   Fringe benefits, which do not bear direct relationships to job performance, range from 25-40 per
                                   cent of the total sales compensation package. Fringe benefits, like monetary compensation, are
                                   not motivating factors. In Maslow's hierarchy, fringe benefits contribute to fulfillment of safety
                                   and security needs, although some (such as payment of country club dues) contribute to fulfillment
                                   of esteem and other higher order needs.
                                   As the variety of fringes has expanded, individual fringes have been added that appeal more to
                                   some groups than others - people with bad teeth are the ones most interested in dental insurance
                                   while those with children are the ones most interested in plans for paying education and tuition
                                   fees for dependants. An increasing number of companies offer a "cafeteria" approach to fringe
                                   benefits.

                                             Table 9.3:  Fringe Benefits  – A Compendium of  Types Available  to  Sales
                                                             Personnel  in some  companies

                                          Time                                Organisation's dues
                                            Holidays                            Trade  association
                                            Vacations                           Civic  clubs
                                            Sick leave                          Country clubs
                                            Personal leave                      Professional  association
                                            Sabbaticals
                                            Pregnancy leave
                                            Automobile
                                            Retirement Programme              Miscellaneous
                                            Social security  (mandatory)      Use  of vacation  spot
                                            Pension plan                      Parking
                                            Profit  sharing                   Dry cleaning and laundry
                                            Salary reduction plans            Lunches (all or  part)
                                            Employee stock purchase  plan     Secretarial  services
                                                                              Company-provided housing
                                            Insurance and Medical             Legal services
                                            Physical  examinations            Financial counselling
                                            Medical  payments and reimbursements  Tuition for continuing education
                                            Hospitalisation insurance           programmes
                                            Dental  insurance                 Financial  support for  dependants
                                            Disability insurance                education
                                            Life insurance                    Credit  unions
                                            Travel insurance                  Discounts for  purchases of  company
                                            Accident insurance                  products
                                            Worker's compensation  (mandatory)  Child care  payments
                                            Unemployment insurance  (mandatory)  Matching funds to charities and schools
                                            Cancer insurance                  Company social events
                                            Psychotherapy  expense            Company sports  tournaments
                                                                              Payment  of moving  expenses

                                   Source: Developed at a Shirt-sleeve Seminar, Atlanta Chapter, Sales and Marketing Executives International.
                                   In this approach, the company offers a core of basic benefits – the benefits required by law plus
                                   other traditional benefits, including paid vacations, medical, disability, and death benefits and
                                   a retirement programme. Employees then use credits (based on age, pay, family status and years
                                   of company service) to obtain optional benefits not included in the core; this lets employees
                                   select those benefits that best fit their needs. Also, because of changing needs employees are
                                   given opportunity to change their choice. Companies using the cafeteria also have "awareness
                                   programmes" aimed at making employees aware of the benefits available.








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