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Unit 9: Motivating and Compensating Sales Personal




          Fringe benefits are now an important part of every sales persons income. These  are dealt as  Notes
          under:
          1.   Company Benefits: These constitute 25 to 40 % of the basic pay. Fringe benefits differ from
               company to  company.  Insurance,  paid vacation,  paid  leaves,  retirement plans  and
               educational assistance are a part of company benefits.

          2.   Insurance: Life insurance, health insurance, accident and disability insurance are provided
               by most companies. Sometimes a part of insurance is paid by the salesman. Dental and
               vision care are also popular benefits introduced by many companies.
          3.   Paid Vacations:  These are provided to sales persons with a long  standing, who have
               served the company for a long period of time.

          4.   Paid Leaves: Includes, sick leave, maternity leave and are enjoyed by confirmed salesman
               who have worked for a considerable period of time.
          5.   Retirement Plans: Many companies contribute to pension plan for its employees.  The
               sales person also contribute a part of their income through payroll deductions.
          6.   Educational assistance:  Many  sales persons take  advantage  of company  sponsored
               educational programmes.  They sponsor  candidates to  courses useful to the company.
               Employers also grant release time to employees to attend courses.
          7.   Sales Force Benefits: Personal use of a company car and membership to clubs/ associations
               is  also provided  to sales people. This helps them  to get in touch  with a lot of people
               connected with business so that the sales could be increased.

          Besides these fringe benefits there can be other types of incentives.
          (a)  Profit Sharing: If the company's profit rises then a cash bonus can be given.
          (b)  Stock Purchase Plan: Employees can buy shares of the company at a discounted price.
               They can become  shareholders of the company. This increases the loyalty of the sales
               people towards the company.
          (c)  Credit Union: A company supported credit union to save and borrow as and when desired.

          (d)  Employee Services:  These include subsidised meals, recreational  facilities, discount  on
               company's products, etc.
          (e)  Cafeteria Approach: In this the employees choose the desired  benefits. This  is a new
               approach in which there is a basket of benefits and the employee opts for some of these
               which are more beneficial to him.


              

             Case Study  ABC Company


                    BC Company was a producer of several kinds of industrial equipment listed in
                    exhibit. It developed from the efforts, in the late 1940s, of a gifted engineer and
             Ainventor, Srirang Pandey, who patented several of his ideas  for variations  on
             standard products. He founded and was active in the firm for more than twenty-six years
             until his death.
             Pandey had been very interested in the selling activity of his company and had a strong
             sense of professionalism that he used in personally selecting people for his sales force. He
                                                                                 Contd...




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