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Entrepreneurship and Small Business Management




                    Notes
                                     He confessed to an accounting fraud that amounted to ` 70 billion. In a letter addressed to
                                     the board of directors of the company, he declared that the ` 50 billion of cash balances
                                     reported by Satyam for the quarter ending September 30, 2008, did not exist, that the
                                     revenues were ` 21.12 billion as against  ` 27 billion reported earlier, and the operating
                                     margins were only 3% as against the 24% declared by the company earlier.
                                     He wrote that the gap arose due to the difference between actual profits and the profits
                                     reported, which kept on growing over the years. In his confession, Raju wrote, “Every
                                     attempt made to eliminate the gap failed. As the promoters held a small percentage of
                                     equity, the concern was that poor performance would result in the takeover, thereby
                                     exposing the gap. It was like riding a tiger, not knowing how to get off without being
                                     eaten.”
                                     Raju was one of the pioneers in the Indian IT industry. He started Satyam with 20 employees
                                     in 1987, when the industry was still at a nascent stage. At that time, Satyam’s main objective
                                     was to provide software services to large companies based mainly in the US. Over the next
                                     two decades, Satyam grew to become the fourth largest IT services company in India with
                                     operations in 63 countries and revenues of over US$ 2 billion for the year ending March 31,
                                     2008.
                                     Though the company had been declaring healthy profits and dividends year after year, it
                                     found itself unable to maintain the pace of growth in revenues that it had achieved in the
                                     early 2000s.
                                     Industry insiders were of the view that Satyam’s growth was not matching up to that of the
                                     top three companies in the Indian IT industry, namely, Tata Consultancy Services Limited
                                     (TCS), Infosys Technologies Limited (Infosys), and Wipro Technologies (Wipro). At the
                                     same time, analysts warned that if Satyam did not keep up its growth momentum, it could
                                     lose its coveted position to multinational companies like IBM or Accenture that had ventured
                                     into India, or to home-grown companies like HCL Technologies. Analysts blamed
                                     the slowdown at Satyam on Raju shifting his focus to his family promoted real estate
                                     businesses – Maytas Properties Pvt. Ltd. (Maytas Properties) and Maytas Infrastructure
                                     Limited (Maytas Infra). Raju faced severe criticism in mid-December 2008, when Satyam
                                     made its intentions of acquiring the two Maytas companies public.
                                     The deal was called off within a few hours due to the opposition from investors and the
                                     adverse reaction from the stock markets. Satyam’s problems continued and on January 07,
                                     2009, Raju who till then, had been hailed as a visionary, accepted responsibility for
                                     committing the biggest corporate fraud in India.

                                     Raju’s revelation shocked not only investors, employees, and clients of Satyam but also
                                     corporate India as a whole. The repercussions of the fraud were felt not only by the Indian
                                     IT industry but also by overseas investors who had invested heavily in the American
                                     Depository Receipts (ADRs) issues of major Indian IT companies including Satyam.
                                     India’s image as a global outsourcing hub was also badly affected. The international
                                     media was taken aback by Raju’s shocking revelation. Commenting on Raju, Forbes, in its
                                     January 2009 issue wrote, “It was a horrifying turn for a man long considered one of
                                     India’s self-made success stories - and active philanthropists”.
                                     Background Note
                                     Raju was born on September 16, 1954. His father Byrraju Satyanarayana Raju was an
                                     agriculturist. Raju did his MBA from Ohio State University and returned to India in 1977.
                                     According to him, “I was just back from the US in the late 1970s after completing my
                                     business administration and was in two minds on the way forward.
                                                                                                         Contd...



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