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Advanced Communication Skills




                    Notes          Evaluation: How does it really work in practice? Provide real or simulated performance metrics,
                                   end-user studies, mention external technology adopters, if any, etc.
                                   1.  Related work, if not done at the beginning

                                   2.  Summary and Future Work
                                       (a)  often repeats the main result
                                   3.  Acknowledgements
                                   4.  Bibliography

                                   5.  Appendix (to be cut first if forced to):
                                       (a)  detailed protocol descriptions
                                       (b)  proofs with more than two lines
                                       (c)  other low-level but important details

                                   It is recommended that you write the approach and results sections first, which go together.
                                   Then problem section, if it is separate from the introduction. Then the conclusions, and then the
                                   introduction. Write the intro last since it glosses the conclusions in one of the last paragraphs.
                                   Finally, write the abstract. Last, give your report the title.

                                   15.7 Summary

                                       A  business report is an  orderly, unbiased communication of factual information that
                                       serves some business purpose.
                                       Report writing makes the complex thing simple.
                                       Reports  provide  feedback  to  the  manager  on  various aspects  of  organisation.  The
                                       information is needed for reviewing and evaluating progress, planning for future course
                                       of action and taking decisions.

                                       Reports may be Business Reports or Academic Reports.
                                       Business report writing need extensive research.
                                       Business Reports  may be:  Routine Reports,  Special Reports, Informational Reports or
                                       Analytical Reports.

                                       Clarity about why, what, who, when, where and how of the report help to draft an effective
                                       report.
                                       If the planning of a report is done in a detailed manner, there are very few chances of
                                       missing out errors at the final stage.
                                       Planning of a Report involves Defining the problem, outlining issues for investigation,
                                       preparing a work-plan, undertaking the research.

                                       Nature of Heading, Point Formulation, Numbering, etc are some of the technicalities to
                                       be handled with care in drafting a report.
                                       Tables, Flow charts, Organisation Charts, etc are the Visual  Aids which  can make the
                                       report more effective.
                                       It is important to assess  the effectiveness of a report in  terms of clarity, importance of
                                       problem, documentation, appropriateness of method, adequacy of sample, replicability,
                                       solution orientation, accuracy, bias, and usefulness to categorize them into three criteria
                                       such as (i) defective reports, (ii) standard reports and (iii) superior reports.



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