Page 139 - DMGT402_MANAGEMENT_PRACTICES_AND_ORGANIZATIONAL_BEHAVIOUR

Management Practices and Organisational Behaviour

Notes 6.5 Summary

Delegation is an essential element of any manager's job.
If used effectively delegation provides real benefits to every one involved.

Major indicator of justified use of power is delegation of authority by the management.
It is the process through which a manager gives authority to their subordinates in order to
accomplish certain assignments.

The work culture, which utilizes the delegation of authority, improves the job satisfaction
motivation and morale of employees.
Further it is helpful in satisfying the employee's need for recognition, responsibility
freedom and autonomy.
"Power" is the ability to affect change while "authority" is the right to make any given
decision.

6.6 Keywords

Delegation: The process by which the manager assigns a portion of his total workload to others.
Expert power: It comes from the knowledge in a specific area through which one influences
others.

Legitimate power: It comes from the authority of a manager's rate and position in the chain of
command.
Power: The potential ability to influence the behaviour of others

6.7 Self Assessment

Fill in the blanks:
1. Delegation is a process whereby a superior passes to a .................. part of his or her own
authority.

2. Effective delegation speeds up .................. .
3. The manager at every level, no matter what is his authority, is always responsible to his
.................. for carrying out his task.

4. .................. power results from the expectation of a negative reward if a manager's wishes
are not obeyed.
5. .................. authority is entrusted upon a person to establish, monitor and approve technical
products and policy.
6. Authority gives the right to order and the power to exact .................. .
7. .................. authority is legitimated by the sanctity of tradition.

8. Delegation fosters .............................. relationships.
9. ............................ should be used within given framework.
10. ................................... power is derived from the knowledge in a particular field.

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