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Management Practices and Organisational Behaviour




                    Notes          New Perspective on Equity Theory
                                   Since the original formulation of the theory, a number of revisions have been made in light of
                                   new theories and research. One important theoretical revision proposes three types of individuals
                                   based on preferences for equity.
                                   1.  Equity sensitives  are those  people  who prefer  equity based  on the originally  formed
                                       theory.
                                   2.  Benevolent are people who are comfortable with an equity ratio less than that of his or her
                                       comparison other.
                                   3.  Entitled are people who are comfortable with an equity ratio greater than their comparison
                                       to the other.

                                   Implications for Managers: Equity theory makes several helpful suggestions to supplement the
                                   recommendations of expectancy theory.
                                   1.  Managers need to maintain two-way communication with subordinates so that they have
                                       some idea of subordinates' equity perceptions.
                                   2.  It is important to  let subordinates  know the "rules" that  will govern the allocation of
                                       outcomes related  to  inputs.  This  issue  is  closely  related  to  the expectancy  theory
                                       recommendation that the relationship between performance and outcomes be made clear
                                       to subordinates.
                                   3.  A pattern of inequalities over a period of time can build into major difficulties, which is
                                       another reason for maintaining good communication with subordinates, superiors, peers,
                                       customers, and other individuals associated with the job.
                                   11.3.5 Expectancy Theory


                                   Whereas Adam's theory of inequity focuses on a social process, Victor H Vroom's expectancy
                                   theory of motivation focuses on personal perceptions. His theory is founded on the basic notions
                                   that people  desire certain  outcomes of  behaviour, which  may be  thought of  as rewards  or
                                   consequences of behaviour, and that they believe there is a relationship between the efforts they
                                   put forth, the performance they achieve, and the outcomes they receive. In its simplest form,
                                   expectancy theory says that a person's motivation to behave in a certain way is determined by
                                   1.  Outcomes the person sees as desirable, and
                                   2.  The person's belief that these desired outcomes can be attained.
                                   The key constructs in the expectancy theory of motivation are:

                                   1.  Valence: Valence is the value or importance one places on a particular reward. The valance
                                       of an outcome is positive  when the  individual desires  it and negative when he or she
                                       wishes to avoid it; valances are therefore scaled over a wide range of positive and negative
                                       values.

                                   2.  Expectancy: Expectancy is the belief that effort leads to performance, for example, "If I try
                                       harder, I can do better". Expectancy refers to the perceived relationship between a given
                                       level of effort and a given level of performance. People attach various expectancies to an
                                       outcome. Competent and secure individuals tend to perceive expectancy more positively
                                       than incompetent and pessimistic individuals.
                                   3.  Instrumentality: Instrumentality is the belief that performance is related to the rewards.
                                       For example, "If I perform better, I will get more pay". Instrumentality ranges from – 1 to
                                       + 1 (belief that one desired outcome is attainable only without the other) through 0 (belief



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