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Management Practices and Organisational Behaviour           Amit Kumar Sharma, Lovely Professional University




                    Notes                      Unit 3: Planning and Decision-making


                                     CONTENTS
                                     Objectives
                                     Introduction
                                     3.1  Planning: An Introduction
                                     3.2  Types of Plans
                                     3.3  Levels of Planning
                                     3.4  Steps in the Planning Process

                                     3.5  Management by Objectives
                                          3.5.1  Core Concepts
                                          3.5.2  Setting Objectives
                                          3.5.3  Characteristics of Management by Objectives
                                          3.5.4  Process of Management by Objectives
                                          3.5.5  Benefits of Management by Objectives
                                          3.5.6  Limitations of Management by Objectives
                                     3.6  Components of Decision-making
                                     3.7  Decision-making  Process

                                     3.8  Styles of Decision-making
                                     3.9  Kinds of Decisions
                                          3.9.1  Different Types of Decisions
                                          3.9.2  Types of Decision-making
                                     3.10 Barriers in Decision-making
                                     3.11 Decision-making Errors
                                     3.12 Decision Graphs
                                     3.13 Individual and Group Decision-making
                                     3.14 Summary
                                     3.15 Keywords
                                     3.16 Self Assessment

                                     3.17 Review Questions
                                     3.18 Further Readings

                                   Objectives

                                   After studying this unit, you will be able to:

                                       Identify the types of plans
                                       Discuss planning process
                                       Describe the concept of management by objectives




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