Page 125 - DMGT406_HUMAN_RESOURCE_MANAGEMENT
P. 125

Human Resource Management




                    Notes              (ii)  Resource  Utilisation  Analysis:  How  the various organisational resources  (human,
                                            physical and financial) are put to use is the main focus of this study. The contributions
                                            of various departments are also examined by establishing efficiency indices for each
                                            unit. This is done to find out comparative labour costs, whether a unit is undermanned
                                            or over-manned.
                                       (iii)  Environmental Scanning: Here the economic, political, socio-cultural and technological
                                            environment of the organisation is examined.

                                       (iv)  Organisational Climate Analysis: The climate of an organisation speaks about the attitudes
                                            of members towards work, company policies, supervisors, etc. Absenteeism, turnover
                                            ratios generally reflect the prevailing employee attitudes. These can be used to find out
                                            whether training efforts have improved the overall climate within the company or not.
                                   2.  Task or Role Analysis: This is a detailed examination of a job, its components, its various
                                       operations and conditions under which it has to be performed. The focus here is on the roles
                                       played by an individual and the training needed to perform such roles. After collecting the
                                       information, an appropriate training programme may be designed, paying attention to
                                       (i) performance standards required of employees, (ii) the tasks they have to discharge,
                                       (iii) the methods they will employ on the job, and (iv) how they have learned such methods,
                                       etc.

                                   3.  Person Analysis: Here the focus is on the individual in a given job. There are three issues
                                       to be resolved through manpower analysis. First, we try to find out whether performance
                                       is satisfactory and training is required. Second, whether the employee is capable of being
                                       trained and the specific areas in which training is needed. Finally, we need to state whether
                                       poor performers (who can improve with requisite training inputs) on the job need to be
                                       replaced by those who can do the job.

                                   7.10.3 Identify Training Objectives

                                   Once training needs are identified, objectives should be set to begin meeting these needs.

                                   7.10.4 Determining Content and Schedule of Training


                                   According to the nature of the training, contents and schedule of training are specified. Generally,
                                   training  cover two aspects: technical and behavioural. As  per  requirement of the  training
                                   participants, facilities, instructors and aids are decided on.

                                   7.10.5 Coordination of Training Programme


                                   Very often HR department coordinates the training programme. It involves preparing the list of
                                   participants, schedules,  programmes, etc.  and arranging faculty  and  support services  like
                                   refreshment, training aids and documentation of programmes.
                                   7.10.6 Evaluating the  Training Programme


                                   It is for knowing whether training programme has been able to achieve its objectives. Various
                                   methods of evaluation can be used to determine the effectiveness of training.

                                   Companies nowadays, are designing career programmes with  a view to increase employee
                                   productivity, prevent job "burn out" and obsolescence, and improve the quality of employees'
                                   work lives. Thanks to the LPG era (liberalisation, privatisation and globalisation) individuals,
                                   too, are expected to develop new and better personal skills of self-assessment and career planning




          118                               LOVELY PROFESSIONAL UNIVERSITY
   120   121   122   123   124   125   126   127   128   129   130